Legal

Privacy Policy

Effective Date: January 1, 2026 · Last Updated: June 1, 2026

The Link Label, LLC (“The Link Label,” “we,” “us,” or “our”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at thelinklabel.com, book a studio session, or otherwise interact with our services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

We collect information that you provide directly to us, including:

  • Name, email address, and phone number when you contact us or submit a form
  • Booking details including studio preferences, session dates, and payment information (processed securely via third-party platforms)
  • Communications you send us, including customer service inquiries
  • Email address when you subscribe to our newsletter or join our email list
  • Any information you voluntarily provide through social media interactions with our accounts

We also automatically collect certain information when you visit our website, including:

  • IP address, browser type, operating system, and device information
  • Pages visited, time spent on pages, and links clicked
  • Referring URLs and search terms used to find our site
  • Cookie data (see Section 5 below)

2. How We Use Your Information

We use the information we collect to:

  • Process and manage your studio bookings and reservations
  • Communicate with you about your bookings, inquiries, and requests
  • Send you marketing communications, newsletters, and promotional offers (with your consent, and you may opt out at any time)
  • Improve our website, services, and customer experience
  • Comply with legal obligations and enforce our Terms of Service
  • Detect and prevent fraudulent transactions and other illegal activities
  • Respond to legal requests and prevent harm

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party vendors who assist us in operating our website and business (e.g., booking platforms, email marketing services, payment processors). These parties are contractually obligated to protect your information.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • Legal Compliance: When required by law, court order, or governmental authority, or when necessary to protect the rights and safety of our users, employees, or the public.
  • With Your Consent: In any other circumstances where you have provided explicit consent.

4. Third-Party Booking Platform (Podyx)

Our studio booking system is powered by Podyx. When you create an account or complete a booking, you are subject to Podyx’s privacy policy and terms of service in addition to ours. We encourage you to review Podyx’s policies at their website. The Link Label is not responsible for the privacy practices of third-party platforms.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can control cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of certain features on our site.

We may use the following types of cookies:

  • Essential Cookies: Required for the website to function properly
  • Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics)
  • Marketing Cookies: Used to deliver relevant advertisements and track campaign performance

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Booking records are typically retained for a minimum of three years for accounting and legal purposes.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access the personal information we hold about you
  • The right to request correction of inaccurate or incomplete information
  • The right to request deletion of your personal information, subject to certain exceptions
  • The right to opt out of marketing communications at any time
  • The right to data portability (where technically feasible)
  • The right to lodge a complaint with your local data protection authority

To exercise any of these rights, please contact us at hello@thelinklabel.com. We will respond to your request within 30 days.

8. Security

We implement commercially reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Payment information is processed through encrypted, PCI-DSS compliant payment processors. The Link Label does not store credit card numbers on our servers.

9. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately at hello@thelinklabel.com.

10. External Links

Our website may contain links to third-party websites, including social media platforms and our booking system. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes by updating the “Last Updated” date at the top of this page. Your continued use of our site after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: